Sharia Compliance, Contract Compliance, Economic Objectives, and Product Knowledge in Islamic Bank Customer Decisions in Jabodetabek

Authors

  • Muchtamim Muchtamim Kusuma Negara Business School Author

DOI:

https://doi.org/10.53276/eligible.v5i1.131

Keywords:

Sharia Principles, Sharia Bank Contracts, Sharia Economic Objectives, Sharia Bank Products Knowledge, Sharia Bank Customers

Abstract

This study is entitled The Influence of Sharia Principle Compliance (X1), Contract Compliance (X2), Sharia Economic Objectives (X3), and Sharia Bank Product Knowledge (X4) on the Decision to Become a Sharia Bank Customer (Y) with a sample of 97 Sharia Bank customers. Validity and reliability tests, valid and reliable. Classical assumption test, normally distributed data, no multicollinearity, no heteroscedasticity. The F test of variables X1, X2, X3, and X4 simultaneously have a significant effect on Y, the significance is 0.00 F value 35.917. T test, variable X1 has a positive and significant effect on Y with a significance of 0.03, t value of 2.206, variable X3 has a positive and significant effect on Y with a significance of 0.00, t value of 4.947, variable X4 has a positive and significant effect on Y with a significance of 0.00, t value of 4.240, variable X2 has no effect on Y with a significance of 0.403, t value of -0.841. Determination test (R square) 0.610, meaning that the independent variable influences the dependent variable 61%, while 39% is influenced by other variables not included in this study.

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Published

2026-06-27

How to Cite

Muchtamim, M. (2026). Sharia Compliance, Contract Compliance, Economic Objectives, and Product Knowledge in Islamic Bank Customer Decisions in Jabodetabek. ELIGIBLE : Journal of Social Sciences, 5(1), 1-19. https://doi.org/10.53276/eligible.v5i1.131